![]() Time to deliver (or delivery time): This KPI measures how much time it takes to actually deliver orders to customers.You can granulate it even more, if you measure time to pick and pack, time to label packages, and time to load vehicles. Time to prepare orders: This KPI gives you the percentage of deliveries you get out of the door on time at your depot or fulfillment center.You calculate this by adding the different monthly on time delivery rates and dividing them by that number. ![]() Average on time delivery rate: This KPI gives you an average for an extended period of time, for example, an annual average.To measure it, divide the # of late deliveries with total deliveries for the same period. General on time delivery rate: This gives you the overall percentage of on time deliveries.The same is true for on time delivery rates: There is a long-list of key metrics in delivery logistics that you can measure. What types of on-time delivery KPIs can you measure? So, for example, if you have 1000 total deliveries and 25 late deliveries in a month, your online-delivery rate is 97.5%. The on time delivery formula looks like this: Even if it arrives at 4:05 PM on 1 March. Late deliveries are those that occur after the final deadline.įor example, if the delivery due date is set for 1 March at 4 PM and it arrives after that, it’s late. How to measure on time delivery?ĭetermining your on time delivery rate is easy.ĭivide the total number of deliveries by the number of late deliveries during a set period. You can use it both as a measure of carrier and fleet performance and customer satisfaction. This KPI assesses your ability to fulfill customer orders by the promised date. On time delivery (OTD) is a performance metric that measures the efficiency of your delivery and supply chain. Then you’ll find everything you need to do it in this new guide. Get super high on time delivery service rates.Prevent delays, missed, or late deliveries.This is the ultimate guide to on time delivery.
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